How We Actually Find What Breaks
Software fails in weird ways. Sometimes it's obvious, like a button that doesn't work. Other times, it's subtle—a memory leak that takes three days to surface. We've been chasing these problems since 2019, and honestly, it never gets boring.
Three Phases That Make Sense
Most testing feels chaotic because people skip the prep work. We don't. Our method follows a logical sequence—understand first, test second, verify third. Simple on paper, harder in practice, but it works.
Discovery Week
We spend time with your actual system. Not just reading docs—actually clicking around, watching how things connect. This phase catches half our eventual findings because we spot architectural weaknesses before writing a single test.
Structured Testing
Now we get methodical. Unit tests, integration checks, load scenarios. We document everything in real time because memory fails and bugs hide in forgotten edge cases. This is where most teams rush—we don't.
Verification Round
After fixes go in, we retest everything. Not just the broken parts—the whole flow. Because fixing one thing often breaks another, and we'd rather catch that before your users do.
Why We Test Differently
A lot of testing shops run automated scripts and call it done. That catches maybe 60% of issues. The remaining 40%? Those need human judgment—someone who understands context, user behaviour, and the messy reality of production environments.
We built our approach around a few observations that nobody talks about much but everyone knows are true.
Automated tests miss creative failures. Humans don't follow expected paths, and neither should testing.
Documentation lies—not intentionally, but systems change faster than docs update. We verify assumptions.
Performance issues hide under normal loads. We push systems harder to find where they actually break.
Security vulnerabilities appear in combinations of features, not isolated functions. We test intersections.
Tamsin Eldridge
Lead Testing Engineer
The best bug I ever found took four hours of clicking through an obscure settings combination that nobody would naturally discover. But three percent of users did exactly that. Software is full of these moments—unlikely but inevitable given enough users. That's what keeps this work interesting. You're solving puzzles where the rules keep changing.
Working Together Without the Usual Friction
Testing teams get a reputation for slowing things down. Fair criticism sometimes. We try to avoid that by staying flexible about timelines while being strict about thoroughness. It's a balance.
Daily Progress Updates
Short written summaries every afternoon. What we found, what we're checking next, any blockers. No meetings unless something's actually urgent.
Adaptable Schedules
Development timelines shift—that's normal. We adjust our testing windows to match your reality, not some predetermined calendar.
Clear Reporting
Bug reports written for developers, not executives. Reproduction steps, system state, suggested fixes. Skip the corporate formatting.
Tool Flexibility
We work with your existing stack. Jira, GitHub, GitLab, Azure DevOps—whatever you're already using. No forced migrations.
Let's Talk About Your Testing Needs
Every project has different weak points. Some need security focus, others performance validation, some just need someone to actually use the interface properly. We can figure out what makes sense for you.
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